Set up an external customer service.

An external service provider usually handles the incoming calls for a company that has chosen to outsource its telephony. With Wecall as a partner, this can mean taking care of all incoming calls to the switchboard, diverting calls to the right person or answering those calls that simply cannot be handled.

Every single customer the company has is important, as are all of our customer partnerships. Based on your individual situation and needs, we decide together on the scope of cooperation. Whatever the nature of the assignment, a Wecall operator will be self-sufficient and represent your company in the best possible way.

Get great customer service from a leading company

What is good customer service? This is a question that all entrepreneurs must ask themselves. You will always depend on your customers, and it is of course important to nurture relationships with those who are actually the reason for your business. A fundamental part of good customer service is, of course, accessibility. At the same time, it is understandable that you are not able to spend all your working hours glued to the phone with customers.

A great option is to hire external customer service and have your switchboard remote. The best way to get this service is to contact us at Wecall. We are a leading contact center company that is happy to pick up the phone so you don’t have to. This allows you to continue nurturing your customer relationships while concentrating on developing your company to the next level.

Remote switchboard facilitates your entire business.

When it comes to customer service, we understand how much a successful conversation with a customer can mean. Here at Wecall, industry expertise, experience and social skills combine to provide everything your customers expect when they contact your company with questions or complaints.

Read more about the external switchboard here!