Mobile switchboard
Cloud telephony for businesses
Cloud telephony means that the entire telephony solution is hosted in the cloud instead of in an on-site switchboard. You don’t need to invest in equipment, updates and maintenance – it’s all done over the internet and scales with your business. Add or remove users as your needs change, connect multiple offices under the same number and control opening hours, referrals and answer groups directly on your mobile.
For many businesses, cloud telephony is the easiest way to move from a rigid office switchboard to a solution that goes with you wherever you work.
Mobile telephone exchange – how it works
A mobile PBX gives you all the features of a traditional PBX, but in your pocket. Wecall sets up your mobile PBX, connects your existing numbers and staffs the PBX with operators when you want personalized answering service. You decide when calls go to you, to a colleague or to our switchboard.
The benefits of cloud-based telephony
- Flexibility and freedom:
With cloud telephony, you are no longer tied to the office. You can receive and handle calls anywhere, anytime. Whether you’re traveling, working from home or visiting clients, you always have access to your PBX. This gives you greater flexibility and freedom to work in the way that suits you best.
- Cost-effective and scalable:
A mobile switchboard in the cloud is often more cost-effective than a traditional physical switchboard. You avoid expensive investments in hardware and maintenance. In addition, cloud-based solutions are easy to scale up or down as needed. Whether your business is growing or has seasonal operations, you can easily adapt your PBX to current needs.
- Reliability and security:
With a Wecall mobile PBX, you get a reliable and secure solution for your business telephony. Our cloud-based platform is highly reliable and monitored 24/7 to ensure your PBX is always up and running. Calls are encrypted to protect sensitive information. You can trust that your communications are secure and that your PBX is available when you need it.
- Integrations and add-on services:
Cloud telephony opens up smart integrations with other systems and add-on services that can further streamline your communication. Connect your PBX to your CRM system, collaboration tools or other apps you use. With Wecall’s services, you can also add features such as call recording, advanced statistics, call distribution and much more.
Safer, simpler & mobile switchboard
Mobile phone exchange in the cloud is now a necessity for your business to avoid being left behind. Without an efficient, flexible and easy-to-use customer service, telephony and communication system, you are likely to lose competitiveness. The switchboard can become a peg between the spokes of the entire operation’s work. A brake that prevents you from developing and growing.
So let us at Wecall take that burden off your shoulders. With our cloud-based services, you will quickly notice a clear difference in the quality of your communication channels. Since the switch is controlled via IP, the possibilities are unlimited. Ultimately, this means that you and your business can continue to be available to your customers thanks to our services, whether you are facing new growth and experiencing an increased workload.
It’s easy to tailor cloud switches to your specific needs with our Cloud Switch Enterprise service. Administration will be easier and maintenance cheaper compared to a physical switchboard. You also reduce the risk of downtime and breakdowns with a mobile switchboard, which is an obvious irritant to users and customers alike. Make a safe choice for everyone involved – choose a cloud-based switchboard.
What’s included in our mobile switchboard
- Personalized greeting and reply in your company name Call routing
- Queue management and call forwarding
- Opening hours
- Referrals and response groups
- Voice mail and voicemail
- Statistics and reporting on your calls
More information about our services:
Switchboard services for businesses
Telephone answering services
Answering service
Frequently asked questions about mobile telephone exchanges
What is a mobile switchboard?
A mobile PBX is a modern, cloud-based telephony solution that integrates your company’s telephony directly into employees’ mobile phones. It is a flexible and scalable solution that allows our telecom operators to professionally handle your company’s incoming and outgoing calls. Unlike traditional, site-bound PBXs that require physical installation in the office, a mobile PBX is completely independent of geographical location. This allows employees to receive and transfer calls wherever they are. We offer a personalized and efficient telephone answering service that can be tailored to your company’s unique needs. With a mobile switchboard, you can ensure that your customers are always treated professionally, which builds trust in your brand. It’s an ideal solution for businesses that want to maintain high availability and first-class customer service without having to invest in costly and complicated in-house telephony equipment.
How does the Wecall mobile switchboard work?
Our experienced telecom operators act as an integral part of your business by receiving and filtering incoming calls. This saves valuable time for your internal resources and ensures that your customers always receive prompt and professional assistance. We can answer calls in your company’s name, receive and forward messages, and connect calls to the right person or department within your company. One of the major benefits is flexibility; you and your employees can easily keep us updated on your availability via landline, mobile or our web service. This means that employees can be fully accessible whether they are in the office, working from home or traveling. Our service is fully customized to your specific requirements, from welcome messages and opening hours information to answering group management and button selection, to ensure your customers always receive the best possible service.
Is a mobile switchboard cost-effective?
Yes, our mobile switchboard is a very cost-effective solution for your business. We offer scalable services, which means you only pay for the features and capacity you actually need. By outsourcing your call handling to us, you can significantly reduce the costs of hiring, training and equipping in-house staff. Plus, you eliminate the expense of purchasing and maintaining physical PBX equipment, as we take care of all the technology and infrastructure. With Wecall’s mobile PBX, you get access to a high-quality and flexible service that not only optimizes your operations and improves customer satisfaction, but also does so without straining your budget.
How do I switch to the Wecall mobile switchboard?
We make the process easy for you. We take care of all the installation and transition, so you can concentrate on your work. You don’t need to install any specific hardware, all you need is internet access.
Is the Wecall mobile switchboard suitable for my business?
We offer a mobile switchboard suitable for businesses of all sizes. Whether you run a small business and need help during busy periods, or you run a large organization and want a fully outsourced solution, Wecall has a solution for you.
How do I get started with the Wecall mobile switchboard?
Getting started with Wecall’s mobile switchboard is easy. Contact us to discuss your needs and see how we can help your business become more efficient and customer-focused.
