Privacy policy for wecall.se

This policy explains how our website wecall.se collects and processes your data, what choices and options you have and how you can exercise your rights. This policy is aimed at visitors to our website.

We believe that the protection of personal data is important and we strive to design our website with respect for visitors’ privacy. Our starting point is to process no more personal data than necessary for the purpose and to use the least privacy-sensitive data.

1. Personal data we collect and how it is used
2. How do you process my personal data?
3. What about cookies and similar technologies?
4. Who do you share my data with?
5. Where do we process your data?
6. What rights do I have?
7. How do I use my rights?
8. Changes to this policy
9. Who is the data controller?
   

2 . Personal data we collect and how it is used

Personal data are data relating to an identified or identifiable person. We process the name, address, e-mail address and telephone number provided to us via contact forms on the website. The personal data is processed to take requested actions such as answering questions or sending materials. The personal data may also be used for direct marketing to recipients in their professional role, customer and market analysis, invitations to meetings and other professional contacts regarding our products and services.

When you visit the website and download documents, we automatically process information which, under certain conditions, may constitute personal data. This includes information on the time, date, file downloaded, size of the file, volume of data transferred, browser, language settings, operating system, referring domain and IP address. The purpose of processing this type of information is to provide an interesting, secure and user-friendly website.

Legal basis
The legal basis for our processing of personal data is a legitimate interest to promote our services and products, to communicate with customers, suppliers and other stakeholders, and to provide an interesting, secure and user-friendly website. In some cases, the legal basis is that the processing of personal data is necessary for the performance of a contract or to take steps at the request of the data subject prior to entering into a contract. In the case of so-called cookies, the legal basis is consent. More detailed information on this processing can be found in the section on cookies and similar technologies below.

Storage time
In general, we do not store personal data for longer than is necessary to fulfill the purpose of the processing. We also delete personal data if you request its deletion or if we become aware that the personal data we process is out of date.

Transfer to third parties
Our policy is not to disclose personal data to independent third parties unless it is necessary to fulfill our contractual or legal obligations. The recipients who may have access to your personal data are related companies such as other companies within our group and our suppliers in areas such as information security, IT, shipping and logistics, finance and marketing. We do not sell your personal data or otherwise allow any third party to use personal data provided to us for their own purposes. Exceptions are certain technical information that is shared with third parties under specific conditions as described below.

Safety and security
We have procedures and practices in place to ensure that your personal data is handled securely. The starting point is that only people within our organization who need the personal data to perform their tasks should have access to it. Our security systems are designed to protect against intrusion, destruction and other changes that may pose privacy risks. The personal data submitted via forms on our website is protected by means of encryption during transmission to our servers.

Transfers to countries outside the EU/ESS
Normally, we only process personal data within the EU/EEA. However, in certain situations, your personal data and technical information may be transferred to recipients outside the EU/EEA who have an adequate level of protection for personal data. Exceptionally, personal data may also be transferred, after we have taken specific security measures, to recipients outside the EU/EEA who do not have an adequate level of protection for personal data.

Rights concerning personal data
You have the right to access your personal data upon request and without undue delay, to have your personal data corrected or deleted. You also have the right to have the processing of your personal data restricted and to have your personal data transferred to someone else. Finally, you have the right to request that your personal data not be used for direct marketing purposes. If you have any questions or are not satisfied with how we process your personal data, you are always welcome to contact us. There is also an option to contact the competent supervisory authority.

Amendments
This Privacy Policy is continually updated and we recommend that you regularly check for any changes before using the website.

Links
Our website sometimes contains links to other websites. Those websites are not normally under our control and are not covered by this privacy policy, so you are encouraged to read the website’s privacy policy before providing your personal data.

How do you process my personal data?
The following sections explain the types of data we may process about you and for what purposes. We also explain how the data is collected and how long the data is kept.

Collection of web statistics
When you visit our website, we collect logs containing network identifiers and timestamps using a provider. We collect this data so that we can see how many users visit our website. Our legal basis for processing is our legitimate interest in knowing how our website is used. The data collected through these logs is directly de-identified and therefore not stored in our systems.

3. What about cookies and similar technologies?

When you visit our website, you will be asked whether you consent to cookies which are used, among other things, to identify you as a returning visitor, analyze the use of our website, compile a profile of your interests in order to show you relevant advertisements on other websites and provide you with access to third-party services.

We use cookies to provide our website, to collect web statistics and to keep track of your choices when you log in. The table below explains which cookies we use and for what purposes.

Name: _fbp
Domain: wecall.se
Storage time: 3 months
Purpose: Marketing/tracking

Name: _ga
Domain: wecall.se
Retention period: 2 years
Purpose: Marketing/tracking

Name: _cookie_notice_accepted
Domain: wecall.se
Storage time: 1 month
Objective: Approval of the policy

Your browser or device allows you to change the settings for the use and scope of cookies. For example, you can choose to block all cookies, accept only certain cookies, or delete cookies when you close your browser. Please be aware that some parts of our website may not work if you block or delete cookies. For more information on cookies and how to change your browser settings, please visit www.aboutcookies.org or www.allaboutcookies.org.

4. Who do you share my data with?

We will not share, sell, transfer or otherwise disclose your information beyond what is set out in this policy, unless we are required to do so to comply with a legal obligation or we have obtained your consent to such disclosure. This does not preclude us from using processors who process data on our behalf in accordance with written processor agreements and our instructions. Data processors who are given access to your data (e.g. when we use a third party to store data on a server), are not given any right to use your data for purposes other than those set out in this policy.

5. Where do we process your data?

We always aim to process your data within the EU/EEA. However, in certain situations, your data may be transferred to and processed in a country outside the EU/EEA. We will then take all reasonable legal, technical and organizational measures to ensure that your data is handled securely and with an adequate level of protection comparable to and at the same level as the protection offered within the EU/EEA.

6. What rights do I have?

Right of access
You have the right to request a copy of the data we process about you. The copy is free to request.

Right to rectification
You have the right to correct incorrect or incomplete information about yourself.

Right to be erased
You have the right to request the deletion of your data in cases where the data is no longer necessary for the purpose for which it was collected. However, there may be legal obligations that prevent us from immediately deleting parts of your data.

Right to data portability
You have the right to request that your data be transferred from us to yourself or to another provider. However, there may be legal obligations that prevent us from transferring parts of your data.

Right to object
You have the right to object to the processing of your personal data that we carry out on the basis of a balance of interests. You must then specify which treatment you object to. If your personal data is processed for direct marketing purposes, you always have the right to object to the processing at any time.

Right to restriction
You have the right to request a temporary restriction of the processing of your personal data. This means that we temporarily move the personal data to another processing system or make the data unavailable to a user.

Right to withdraw consent
You have the right to withdraw your consent to the provision of information at any time by contacting us using the details below.

Right to lodge a complaint
You have the right to lodge a complaint with us or with the competent supervisory authority at any time.

How do you use your rights?
If you wish to exercise any of your rights, please send us a message. If you wish to lodge a complaint with a supervisory authority, please contact the Data Protection Authority at www.datainspektionen.se.

8. Amendments to this policy

If we make changes to this policy, we will notify you by publishing the updated version on the wecall.se website. If the changes are substantial, we will also notify you appropriately and, if required, ask for your consent.

Who is the data controller?
2015 Wecall AB (org. No. 559039-4564) is the data controller for the processing of your data under this policy.

How do you contact us?

wecall.se has a person responsible for data protection issues. If you have any questions about this policy, the processing of your data or how to exercise your rights, please contact us by phone at 060-789 01 00 or by e-mail at info@wecall.se

The privacy policy was last updated on 2021-10-25