What is telemarketing?

Telemarketing can serve multiple purposes and work in different ways. The term can sometimes include telemarketing, but also includes much more. For example, telemarketing typically involves customer service and booking meetings, as well as other forms of follow-up, marketing or invitations to a particular event. In other words, there are important differences between telemarketing and telesales, but also commonalities.

What does a call center do?

A call center is basically a facility for telephone operators. This is where we at Wecall come in. We are a contact center company with extensive experience in the industry. You can turn to us for a reliable call center solution. Wecall helps you with customer issues such as support, meeting booking, switchboard services, telephone answering and other tasks related to telephony and communication. Things that you may need to be relieved of in your business to free up time and space to develop your organization instead.

Inbound telemarketing with effective results

A large part of call center phone answering involves what is known as inbound telemarketing. This means that it is the customer who takes the initiative to contact your company. At Wecall, we help you both work to foster the conditions for such dynamics, and stand ready to manage them. With us by your side, you get a call center that can handle multiple languages and help you find new customers efficiently.

Complies with telemarketing laws

As with many things, there are of course laws on telemarketing. There are obligations and rights – both for the consumer and the business. With Wecall at your side, you can always be sure that you have a faithful partner who complies with all rules of conduct. We are not annoying telemarketers. We are a flexible contact center company that is there for your customers – both new and existing ones.

We also offer smooth meeting booking via our call centers, read more here!