Mobile switchboard
Physical gears are now a thing of the past. In today’s digital world, mobile solutions are essential for businesses that want to be accessible and flexible. A Wecall mobile PBX gives you the freedom to handle your customer calls wherever you are.
A telephone exchange is a solution that streamlines communication between your customers and your business. It acts as the hub for call handling and ensures that customers are quickly connected to the right department or person. With a professional switchboard, you can not only improve the customer experience and increase customer satisfaction, but also optimize your internal processes and create a smoother workday for both customers and employees.
Cloud switching has the great advantage of not being tied to a specific location. At the same time, there are all the benefits you want from the traditional switchboard, such as phone and video calls, chat functions and much more. Moving to an agile, mobile business exchange in the cloud will give your business a powerful competitive advantage over other organizations.
Flexible and mobile business switchboard
The big advantage of mobile PBX, and cloud-based PBX in particular, is of course the great flexibility. It is a great relief for many companies not to have to tie physical phone lines to their office. There is no need for an on-site switchboard either.
Through cloud switching, calls can instead be made on the basis of IP telephony. This means that the switch is based on software located in the cloud. By extension, this means that conversations can be held in the same way as if it were in the office. Plus the added bonus of making your means of communication more numerous, more powerful and more digital.
The benefits of a mobile switchboard
- Flexibility and freedom:
With a mobile switchboard, you are no longer tied to the office. You can receive and handle calls anywhere, anytime. Whether you’re traveling, working from home or visiting clients, you always have access to your PBX. This gives you greater flexibility and freedom to work in the way that suits you best.
- Cost-effective and scalable:
A mobile switchboard in the cloud is often more cost-effective than a traditional physical switchboard. You avoid expensive investments in hardware and maintenance. In addition, cloud-based solutions are easy to scale up or down as needed. Whether your business is growing or has seasonal operations, you can easily adapt your PBX to current needs.
- Reliability and security:
With a Wecall mobile PBX, you get a reliable and secure solution for your business telephony. Our cloud-based platform is highly reliable and monitored 24/7 to ensure your PBX is always up and running. Calls are encrypted to protect sensitive information. You can trust that your communications are secure and that your PBX is available when you need it.
- Integrations and add-on services:
A mobile PBX opens up smart integrations with other systems and add-on services that can further streamline your communication. Connect the switchboard to your CRM system, collaboration tools or other apps you use. With Wecall’s services, you can also add features such as call recording, advanced statistics, call distribution and much more.
Safer, simpler & mobile switchboard
Mobile phone exchange in the cloud is now a necessity for your business to avoid being left behind. Without an efficient, flexible and easy-to-use customer service, telephony and communication system, you are likely to lose competitiveness. The switchboard can become a peg between the spokes of the entire operation’s work. A brake that prevents you from developing and growing.
So let us at Wecall take that burden off your shoulders. With our cloud-based services, you will quickly notice a clear difference in the quality of your communication channels. Since the switch is controlled via IP, the possibilities are unlimited. Ultimately, this means that you and your business can continue to be available to your customers thanks to our services, whether you are facing new growth and experiencing an increased workload.
It’s easy to tailor cloud switches to your specific needs with our Cloud Switch Enterprise service. Administration will be easier and maintenance cheaper compared to a physical switchboard. You also reduce the risk of downtime and breakdowns with a mobile switchboard, which is an obvious irritant to users and customers alike. Make a safe choice for everyone involved – choose a cloud-based switchboard.
Frequently asked questions about mobile telephone exchanges
What is a mobile switchboard?
A mobile PBX is a modern, cloud-based telephony solution that integrates your company’s telephony directly into employees’ mobile phones. It is a flexible and scalable solution that allows our telecom operators to professionally handle your company’s incoming and outgoing calls. Unlike traditional, site-bound PBXs that require physical installation in the office, a mobile PBX is completely independent of geographical location. This allows employees to receive and transfer calls wherever they are. We offer a personalized and efficient telephone answering service that can be tailored to your company’s unique needs. With a mobile switchboard, you can ensure that your customers are always treated professionally, which builds trust in your brand. It’s an ideal solution for businesses that want to maintain high availability and first-class customer service without having to invest in costly and complicated in-house telephony equipment.
How does the Wecall mobile switchboard work?
Our experienced telecom operators act as an integral part of your business by receiving and filtering incoming calls. This saves valuable time for your internal resources and ensures that your customers always receive prompt and professional assistance. We can answer calls in your company’s name, receive and forward messages, and connect calls to the right person or department within your company. One of the major benefits is flexibility; you and your employees can easily keep us updated on your availability via landline, mobile or our web service. This means that employees can be fully accessible whether they are in the office, working from home or traveling. Our service is fully customized to your specific requirements, from welcome messages and opening hours information to answering group management and button selection, to ensure your customers always receive the best possible service.
Is a mobile switchboard cost-effective?
Yes, our mobile switchboard is a very cost-effective solution for your business. We offer scalable services, which means you only pay for the features and capacity you actually need. By outsourcing your call handling to us, you can significantly reduce the costs of hiring, training and equipping in-house staff. Plus, you eliminate the expense of purchasing and maintaining physical PBX equipment, as we take care of all the technology and infrastructure. With Wecall’s mobile PBX, you get access to a high-quality and flexible service that not only optimizes your operations and improves customer satisfaction, but also does so without straining your budget.
How do I switch to the Wecall mobile switchboard?
We make the process easy for you. We take care of all the installation and transition, so you can concentrate on your work. You don’t need to install any specific hardware, all you need is internet access.
Is the Wecall mobile switchboard suitable for my business?
We offer a mobile switchboard suitable for businesses of all sizes. Whether you run a small business and need help during busy periods, or you run a large organization and want a fully outsourced solution, Wecall has a solution for you.
How do I get started with the Wecall mobile switchboard?
Getting started with Wecall’s mobile switchboard is easy. Contact us to discuss your needs and see how we can help your business become more efficient and customer-focused.
