Mobile switchboard
Physical gears are now a thing of the past. In today’s digital world, mobile solutions are essential for businesses that want to be accessible and flexible. A Wecall mobile PBX gives you the freedom to handle your customer calls wherever you are.
A telephone exchange is a solution that streamlines communication between your customers and your business. It acts as the hub for call handling and ensures that customers are quickly connected to the right department or person. With a professional switchboard, you can not only improve the customer experience and increase customer satisfaction, but also optimize your internal processes and create a smoother workday for both customers and employees.
Cloud switching has the great advantage of not being tied to a specific location. At the same time, there are all the benefits you want from the traditional switchboard, such as phone and video calls, chat functions and much more. Moving to an agile, mobile business exchange in the cloud will give your business a powerful competitive advantage over other organizations.
Flexible and mobile business switchboard
The big advantage of mobile PBX, and cloud-based PBX in particular, is of course the great flexibility. It is a great relief for many companies not to have to tie physical phone lines to their office. There is no need for an on-site switchboard either.
Through cloud switching, calls can instead be made on the basis of IP telephony. This means that the switch is based on software located in the cloud. By extension, this means that conversations can be held in the same way as if it were in the office. Plus the added bonus of making your means of communication more numerous, more powerful and more digital.
The benefits of a mobile switchboard
Flexibility and freedom
With a mobile switchboard, you are no longer tied to the office. You can receive and handle calls anywhere, anytime. Whether you’re traveling, working from home or visiting clients, you’ll always have access to your PBX. This gives you greater flexibility and freedom to work in the way that suits you best.
Cost-effective and scalable
A mobile switchboard in the cloud is often more cost-effective than a traditional physical switchboard. You avoid expensive investments in hardware and maintenance. What’s more, cloud-based solutions are easy to scale up or down as needed. Whether your business is growing or has seasonal operations, you can easily adapt your PBX to current needs.
Reliability and security
With a Wecall mobile PBX, you get a reliable and secure solution for your business telephony. Our cloud-based platform is highly reliable and monitored 24/7 to ensure your PBX is always up and running. Calls are encrypted to protect sensitive information. You can trust that your communications are secure and that your PBX is available when you need it.
Integrations and additional services
A mobile PBX opens up smart integrations with other systems and additional services that can further streamline your communication. Connect the PBX to your CRM system, collaboration tools or other apps you use. With Wecall’s services, you can also add features such as call recording, advanced statistics, call distribution and much more.
Safer, simpler & mobile switchboard
Mobile phone exchange in the cloud is now a necessity for your business to avoid being left behind. Without an efficient, flexible and easy-to-use customer service, telephony and communication system, you are likely to lose competitiveness. The switchboard can become a peg between the spokes of the entire operation’s work. A brake that prevents you from developing and growing.
So let us at Wecall take that burden off your shoulders. With our cloud-based services, you will quickly notice a clear difference in the quality of your communication channels. Since the switch is controlled via IP, the possibilities are unlimited. Ultimately, this means that you and your business can continue to be available to your customers thanks to our services, whether you are facing new growth and experiencing an increased workload.
It’s easy to tailor cloud switches to your specific needs with our Cloud Switch Enterprise service. Administration will be easier and maintenance cheaper compared to a physical switchboard. You also reduce the risk of downtime and breakdowns with a mobile switchboard, which is an obvious irritant to users and customers alike. Make a safe choice for everyone involved – choose a cloud-based switchboard.
Frequently asked questions about the mobile switchboard
What is a mobile switchboard?
A mobile switchboard is a flexible and scalable solution that allows our telecom operators to manage your company’s phone traffic. We offer a personalized and efficient telephone answering service, which can be adapted to your company’s unique needs. With a mobile switchboard, you can ensure that your customers always receive a professional service, no matter where your employees are. It is an ideal solution for businesses that want to maintain high availability and good customer service without having to invest in expensive and complex internal telephony solutions.
How does the Wecall mobile switchboard work?
Our telecom operators receive and filter your incoming calls, saving your internal resources and ensuring that your customers always receive fast and professional assistance. We can answer calls on behalf of your company, take messages and, if necessary, transfer calls to the right person in your company. By using our mobile switchboard, you can easily keep us updated on your availability via your landline, mobile or via our web service. This means that your employees can be available whether they are in the office, working from home or in the field. We tailor our service to your specific needs, ensuring that your customers always receive the best possible service.
Is a mobile switchboard cost-effective?
Yes, our mobile switchboard is a very cost-effective solution for your business. We offer scalable services, which means you only pay for the services you really need. By outsourcing your phone management to us, you can reduce the costs of hiring and training in-house staff, while gaining access to professional and reliable phone care. Plus, you can save money on infrastructure costs and technical support because we take care of everything from installation to maintenance. With Wecall’s mobile switchboard, you get a quality and flexible service that helps you optimize your business and improve customer satisfaction without breaking the budget.
How do I switch to the Wecall mobile switchboard?
We make the process easy for you. We take care of all the installation and transition, so you can concentrate on your work. You don’t need to install any specific hardware, all you need is internet access.
Is the Wecall mobile switchboard suitable for my business?
We offer a mobile switchboard suitable for businesses of all sizes. Whether you run a small business and need help during busy periods, or you run a large organization and want a fully outsourced solution, Wecall has a solution for you.
How do I get started with the Wecall mobile switchboard?
Getting started with Wecall’s mobile switchboard is easy. Contact us to discuss your needs and see how we can help your business become more efficient and customer-focused.
